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Henry Weintraub
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  • Eugene, OR
  • United States
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Henry Weintraub's Discussions

Managed Copy Information error
3 Replies

I keep getting the following error every time I try and format my final project in DoStudio Authoring 4.0:  “Error - Could not update the Managed Copy Information”I uninstalled/re-installled and it…Continue

Tags: copy, information, managed, error, authoring

Started this discussion. Last reply by Henry Weintraub Oct 2, 2018.

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Henry Weintraub replied to Henry Weintraub's discussion Managed Copy Information error
"Thanks for the input. I may just try re-installing the OS and see if that helps."
Oct 2, 2018
Rob Aubey replied to Henry Weintraub's discussion Managed Copy Information error
"Henry, Another further step to try, when you rerun the full mux, delete the entire projects BD folder before you start the full mux. This way the projects mux files can be fresh and not just over-write older files. Good luck, Rob"
Oct 2, 2018
Rob Aubey replied to Henry Weintraub's discussion Managed Copy Information error
"Hello Henry, I have seen this a few times. It is an erratic issue on some systems. Your comments about re-install the app may work as you have seen. At times, I also have re-engaged the full mux several times until the error doesn't happen.…"
Oct 2, 2018
Henry Weintraub posted a discussion

Managed Copy Information error

I keep getting the following error every time I try and format my final project in DoStudio Authoring 4.0:  “Error - Could not update the Managed Copy Information”I uninstalled/re-installled and it worked for a project or two, but now I’m getting the same error again. I tried the uninstall/re-install method again abut it didn't work this time. Moving the same project to another system with DoStudio works fine. The ISAN number and Managed Copy URL tabs are blank. Any ideas what could be causing…See More
Oct 1, 2018

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Latest Activity

Ari Zagnit replied to Ari Zagnit's discussion Do Studio - Multiplex with 7 subtitle tracks is failing
"I thought that maybe that was the case, so I started loading in one track at a time, and the first…"
Sep 13
Steve Kirkham replied to Ari Zagnit's discussion Do Studio - Multiplex with 7 subtitle tracks is failing
"The error message says ‘need to adjust some subtitle timing to be not so dense’. Could…"
Sep 13
Ari Zagnit replied to Ari Zagnit's discussion Do Studio - Multiplex with 7 subtitle tracks is failing
"I have narrowed it down.  I can only multiplex (2) subtitle tracks.  Adding a third…"
Sep 12
Ari Zagnit posted a discussion

Multiplex with 7 subtitle tracks is failing

Is anyone still out there?I'm getting a string of these messages in my compile.doCS.log file which…See More
Sep 12

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