DoStudio

Cutting the Drama Out of Blu-ray Production

Boy, I'm on here way too often lately. :)

I had a project that was pretty much done, but now upon opening it, DSA crashes with the following exception. Other projects open just fine.

System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at System.Xml.XmlDocument.Load(String filename)
   at NetBlender.DSA.Data.IO.LoadConfiguration.Load(DoApplication application, String configurationFullFileName)
   at NetBlender.DSA.Data.IO.FileManager.Open(String applicationFullFileName, ProcessMessage msg)
   at NetBlender.DSA.ApplicationController.OpenApplication(String fullName)
   at NetBlender.DSA.DoStudioAuthorEdition.*(String fileName)
   at NetBlender.DSA.DoStudioAuthorEdition.$(Object sender, EventArgs e)
   at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
   at System.Windows.Forms.ToolStripButton.OnClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ToolStrip.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Any help anyone can offer in getting this file to open would be greatly appreciated. Thanks!

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Hi Justin, We are happy to help you but you need to use the DSA support site web portal for these types of issues.

Please open a new incident there and attach your projects .dsAp file and the entire .Contents folder of the project please.

Use the support tab of the DoStudio Smart Support tool to access the support web site. If you do not have a password yet please request one.

Thanks, Rob

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